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Improve 
Public Sector Productivity  

Explore Capability five15

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Capability Goals

  • Derive 5-fold improvement in how your organization conceives, plans, funds, executes and assesses the impact of investments in change programs.

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  • Achieve a minimum 15% productivity improvement in Value Chain Processes annually.

Capability five15 Enabling Processes

Relentlessly focus on improving the Lived Experiences of your staff and customers with current products, services, systems, policies, and procedures.

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five15 Processes

  • Engage stakeholders and learn from their Lived Experiences

  • Define pipelines of opportunities

  • Define roadmap and business case for targeted opportunities

  • Implement change projects & create conditions for results to materialize 

  • Assess impact

Monitor and Steer Progress

  • Leading Indicators: Health of the Capability

  • Lagging Indicators: Productivity Improvement in Value Chain processes

Capability five15 Enabling Technology

Stakeholder Forum - Software as a Service

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Technology Benefits

  • AI Assist Agents cut Project Teams’ workload by 50%, enabling them to focus their time on more value-add tasks.

  • Overcome the Business Requirement conundrum by integrating the Lived Experiences of both staff and customers at inception and post-change

  • Real-time dashboard with both leading and lagging indicators 

Capability five15 Enabling Roles and Skills

Three Key Roles and One Vision – Results matter, how results are achieved matter even more.

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Roles Supporting Capability five15 

 

  • Product/Service Custodian: This role ensures the service is ready to meet the 15% improvement challenge

  • System Architect: This role ensures there is a technically and financially viable roadmap to achieve 15% improvement

  • Project Manager: This role ensures that the scoped change is created on time and on budget, and that the resulting culture is ready to deliver the expected results.

Capability five15 Guidebook

Explore fundamentals of Capability 5:15 and plan how to make it real in your organization

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Share your Experience

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Capability five15

  • 5-fold improvement in how improvement opportunities are conceived, planned, executed and assessed in your organization.  

  • 15% annual productivity improvement in the Value Chain processes.

WhiteSparrow Labs Vision

Invent systems, practices and develop skills to overcome productivity stagnation challenges in Canada and across.

Join Labs 

Help Make Capability five15 Real in all Commonwealth countries

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(C) WhiteSparrow Labs 2025, Ontario, Canada. 

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