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WhiteSparrow Labs
Our Services
Our services are designed to help you overcome typical productivity improvement challenges in the public sector
Structural & Process Challenges
Measurement Difficulties, Bureaucracy & Policy, Risk Aversion, Siloed Operations
Workforce & Management Issues
Underinvestment in HR, Low Engagement & Motivation, Leadership Gaps, Overstaffing & Skill Shortages.
Technology & Data Hurdles
Digital Transformation Gaps, Data Issues
External & Systemic Factors
Funding & Demand Pressures, Political Instability, Lack of Competition
Staffing Services
The goal of this service is to help close skills gaps in your organization with our next-generation productivity improvement practitioners.
Capability 5:15 Toolkit
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Deliverables: Provide Capability 5:15 Maturity Roadmap
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Outcomes: Provide a toolkit and Training
Augment your Staff
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Mature your 5:15 capability through hands-on mentoring and support​
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Demonstrate capability performance
Value-Based Contract
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We staff your 5:15 capability with product owners, architects and project managers
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Deliver outcomes
End-to-End Process Services
The goal of this service is to help close skills gaps in your organization with our next-generation productivity improvement practitioners.
Staff & Customer Engagement
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Proactively engage staff and customers and capture their Lived Experiences
Architecture and Change Implementation
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Translate experiences into potential improvements, create a pipeline of opportunities and define the scope of change
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Manage all stakeholders to drive change
Business Outcomes ​
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Post-change, assess if the planned changes created conditions for results to materialize
Governance
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Generate all necessary information for decision makers to make timely decisions
Skills Development
We are committed to developing next generation productivity improvement professionals
Productivity Improvement Roles
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Product/Service Custodian – This is a non-managerial role and provides an objective view of the service’s readiness and plans necessary improvements. Typically, this role reports to lines of business leadership.
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Systems Architect – this role brings deep architecture, systems engineering and business skills that ensure technology capabilities are optimally aligned to business needs, as well as a solid understanding of ROI.
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Project Manager – this role brings deep project and organization change management skills to manage a diverse set of skills and motivations to deploy architected solutions with a deep focus on creating an environment for results to materialize.
Our Approach ​